BoltVPN Privacy Policy

Your privacy and security are our highest priorities. This comprehensive policy details how we protect, collect, and use your information.

Last Updated: September 6, 2025

Table of Contents

Information We Collect

Account Information

To provide secure authentication and account management, we collect the following information:

  • Email Address: Used for account verification, password recovery, and important service communications.
  • Username: Your unique identifier for account access and customer support.
  • Password: Securely hashed using industry-standard SHA-256 encryption with salt for maximum security.

Android App Permissions

Our Android application requires specific permissions to deliver secure VPN services. Each permission serves a critical security or functionality purpose:

Internet Access

Essential for establishing secure VPN tunnels and routing your traffic through our encrypted servers worldwide.

Network State Access

Monitors your connection status to automatically optimize VPN performance and ensure seamless connectivity.

Foreground Service

Maintains continuous VPN protection in the background, ensuring your data remains encrypted at all times.

Wake Lock

Prevents device sleep mode from disrupting your VPN connection during critical data transfers.

VPN Service Binding

Core Android permission that enables the creation and management of secure VPN connections.

System Alert Window

Displays critical VPN status alerts and connection notifications for immediate user awareness.

Boot Completed

Automatically activates VPN protection when your device starts, ensuring immediate security coverage.

Post Notifications

Delivers important updates about connection status, security alerts, and service announcements.

How We Use Your Information

Provide and maintain secure VPN services across all supported platforms
Authenticate your account access and prevent unauthorized usage
Monitor service performance and optimize connection quality globally
Send critical security updates and service notifications
Provide responsive customer support and technical assistance
Ensure compliance with data protection regulations and industry standards

Data Protection & Security

Military-Grade Encryption

All data transmission utilizes AES-256 encryption with perfect forward secrecy protocols.

Zero-Log Policy

We maintain a strict no-logs policy - your browsing activity and connection data are never stored.

Secure Infrastructure

Our servers operate on hardened systems with regular security audits and penetration testing.

Password Security

All passwords are hashed using SHA-256 with unique salts and stored in encrypted databases.

Third-Party Sharing

Zero Third-Party Data Sharing

We do not sell, trade, rent, or share your personal information with third parties under any circumstances. Your data remains strictly confidential and is used solely for providing our VPN services. We have never received or complied with requests for user data from government agencies or law enforcement.

Data Retention Policy

We retain your account information only as long as necessary to provide our services and comply with legal obligations:

Active Accounts:Account data is retained while your subscription is active
Deleted Accounts:All personal data is permanently deleted within 30 days of account closure
Connection Logs:No connection logs are stored - all session data is deleted immediately

Your Privacy Rights

Access

Request a copy of all personal data we have about you

Rectification

Correct or update any inaccurate personal information

Deletion

Request permanent deletion of your account and all data

Restriction

Limit how we process your personal information

Portability

Export your data in a machine-readable format

Objection

Object to processing of your data for specific purposes

International Data Transfers

Your data may be processed and stored in countries where our servers are located. We ensure all international transfers comply with applicable data protection laws and implement appropriate safeguards including:

EU Standard Contractual Clauses
GDPR Compliance Framework
Data Protection Impact Assessments

Contact Information

Questions About Your Privacy?

Our dedicated privacy team is here to help. Contact us for any questions about this policy, data protection practices, or to exercise your privacy rights.

We typically respond within 24 hours

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or industry standards. We will notify users of material changes via email and by posting a notice on our website. Continued use of our services after such modifications constitutes acceptance of the updated policy.

Effective Date: September 6, 2025 | Version: 2.0